Multinational company is looking for a Operations Manager.
Leads the execution efforts of the Local Service business.
Detalles del cliente
Multinational company leader in the industry.
Descripción de la vacante
The main responsibilities are to:
- Lead the execution efforts of the Local Service business. Ensures consistency of delivery systems across the Region. Monitors and tracks the branch service execution business plans
- Monitor standards for service operations. Audits the effectiveness of service operations and makes changes to improve performance
- Ensure that contractual obligations are completed and customer satisfaction is achieved
- Improve the customer satisfaction for the local service business
- Ensure that all assigned projects are executed with high levels of customer satisfaction, completed on time, billed, within budget and within scope of the contract
- Improve on profitability of projects by selling change orders
- Recruit and trains Project Leaders and Project Managers with the appropriate skills and competencies to meet the needs of the team
- Develop solutions that provide enhanced customer satisfaction
- Execute operational and financial reviews with direct reports
- Identify improvement opportunities and share best practices across the region.
Perfil del candidato
Bachelor's degree in Mechanical or Electrical Engineering or equivalent work experience. Masters degree preferred. Five or more years of experience in similar positions. High-level competence in written and verbal communication. Excellent team leadership and mentoring skills.
Oferta de empleo
- Attractive salary and compensations package.