Ecommerce Sr Manager

Descripción
Resumen
Vacantes similares

Deliver upon both sales and customer satisfaction targets
Drive the day-to-day operations, according to the strategy

Sobre nuestro cliente

Multinational luxury Company

Descripción

In charge of building the channel's long term strategy, its business development and operational planning ensuring the E2E optimization, efficiency and profitability of both owned Digital Boutiques and not-owned. He/She leads a structured eCommerce team and is accountable to deliver upon both sales and customer satisfaction targets and drives the day-to-day operations, according to the strategy he/she has defined, in close cooperation with the market's functions and channel's management (CRC, Retail, Trade, CRM, Marketing, Supply Chain, F&C, TQM, etc). He/She owns the digital path to purchase and the customer journeys from online New Members Acquisition to sales and retention.

Perfil buscado (Hombre / Mujer)

MBA + Bachelor's degree
7 years of experience at Luxury Marketing with proven experience on personalization & loyalty programs
5 years of experience at Ecommerce
Strong experience in Digital Marketing activities to drive traffic on websites (SEO, SEM, Affiliation, Display…).
Strong experience in eCommerce Operations (Content Management, eMerchandising & personalization)
Strong Web Analytics knowledge (Google Analytics certification a plus) as well as of A/B testing tools
Experience in building and managing eBusiness operations (organization, processes, guidelines) a strong plus
CRM and eCRM Experience a plus
People management experience is a must, in leading and managing cross functional team
Ability to present effectively up to most senior levels in the organization
Stakeholder Management in a matrix organisation