IT Senior Service Design (E-Commerce Senior Manager)

Monterrey Permanente MXN100,000 - MXN130,000 por mes (MXN1,200,000 - MXN1,560,000 per year)
  • Join us as an eCommerce Technical Architect in a global organization
  • Make a real impact on our eCommerce ecosystem.

Sobre nuestro cliente

Global company


  • Establish and maintain strong working relationships with Senior Sponsors, Department Heads, and Process Owners.
  • Support Supplier Management and maintain a Catalogue of Services.
  • Design, map out, gain buy-in for, and maintain the most suitable Application/Infrastructure structure for the area.
  • Collaborate with partner teams through the entire change lifecycle, from requirements discovery to implementation and deployment, including ongoing maintenance.
  • Perform impact assessments (both functional and technical aspects) and make decisions during Change Advisory Board meetings for changes to be implemented.
  • Ensure solutions deployed are robust and future-proof.
  • Lead technical investigations with the Support team on critical eCommerce issues.
  • Review releases from eCommerce platforms and evaluate their impact on our eCommerce ecosystem.
  • Maintain and oversee governance.
  • Manage access and security.

Perfil buscado

  • Bachelor's Degree in Computer Science or equivalent.
  • Practical knowledge of Agile and DevOps.
  • 5+ years of experience on eCommerce Cloud Platforms (Magento is a must).
  • 5+ years in Tech Lead or managerial roles.
  • Technical knowledge in Digital Solutions (e-commerce, CRM).
  • Deep knowledge of support and design of integrations to/from Marketing D2C/B2B ecosystems.
  • Experience in operating in a Large Enterprise with several eCommerce platforms and integration with other Applications.
  • Experience in large global organizations using in-sourced and out-sourced IT services and a wide working knowledge of global applications services management.
  • Strong communication skills: oral, written, presentation, facilitation.
  • The ideal candidate should have experience working with a global team and stakeholders based in different countries.

Beneficial skills:

  • Experience with Web Services GraphQL/REST/SOAP/WSDL/XML/SOA.
  • Experience with AWS, Azure, or similar cloud platforms.
  • Knowledge of e-commerce data organization and catalogs (categories/products/attributes).
  • Knowledge of online payment gateways (e.g.,, PayPal, Worldpay, etc.).

Qué Ofrecemos

We are seeking an experienced and results-driven eCommerce Technical Architect to join our dynamic team. In this role, you will play a crucial part in designing and maintaining the application and infrastructure structure for our eCommerce ecosystem. Your responsibilities will include establishing strong relationships with senior sponsors, department heads, and process owners, supporting supplier management, and ensuring the robustness and future-proofing of our solutions. If you have a deep understanding of eCommerce cloud platforms, technical architecture, and a passion for innovation, we want to hear from you.

Salim Govea
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Descripción de la vacante

Tecnologías de la información
Sub Sector
Technology & Telecoms
Tipo de contrato
Nombre del consultor
Salim Govea
Referencia de la vacante

En Michael Page creemos en la diversidad e inclusión. Defendemos la igualdad de oportunidades sin discriminar por género, raza, edad, religión ni orientación sexual o por cualquier otro aspecto que pudiera ser considerado excluyente.