Senior End User Computing Administrator

Distrito Federal Permanente
  • End User Computing
  • SCCM

Sobre nuestro cliente

Multinational company that provides comprehensive terminal operating systems for growing marine and intermodal terminal operators worldwide.

Descripción

  • Provide solutions to increase security, standardization, and compliance throughout the company.
  • Design, implement and maintain operating system deployment solutions for a diverse range of end-user devices.
  • Contribute to development and maintenance of roadmaps, technology refresh plans, and user device standards world-wide.
  • Identify, design, implement, and manage on premise systems and cloud-based solutions to improve user experience and support.
  • Participate on project teams by validating needs, determining benefits, and ensuring alignment with the comapany's technical strategy; as well as performing research and development within the project lifecycle to support technical analysis and design.
  • Participate and sometimes lead execution, testing and solution roll-out for projects.
  • Provide solutions to increase security, standardization, and compliance throughout the company.
  • Act as an escalation point for on-site support staff coverage world-wide.
  • Lead implementations and maintenance of OS deployment solutions for end-user devices and apply OS and application patches and upgrades.
  • Package and deploy software applications using tools like PowerShell and Microsoft SCCM.
  • Automate routine tasks and assist/lead the automation of workflows for other teams.
  • Upgrade administrative tools and utilities as needed.
  • Provide reporting from managed systems such as SCCM, Kaspersky and Active Directory and purge aged data.
  • Identify remediation targets for all client management tools.
  • Serve as a coach to more junior End-User Computing Administrators.
  • Work to achieve OKRs.

Perfil buscado (Hombre / Mujer)

  • Deep knowledge of Microsoft Office Suite, Dell, HP, and Microsoft hardware platforms.
  • Deep knowledge of ITILv3 or related service delivery frameworks.
  • Deep knowledge of Microsoft Windows server and desktop operating systems, Mac OS, group policy, active directory.
  • Deep knowledge of operating system deploying, scripting, antivirus, antimalware, device encryption, and core systems infrastructure (DHCP, DNS, Networking etc.).
  • Deep knowledge of ServiceNow platform, especially Service Management and IT Operations.
  • Deep knowledge of distribution, operating system deploying, scripting, antivirus, antimalware, device encryption, and core systems infrastructure.
  • Demonstrated communication, analytical, technical support, administration, customer service, problem solving, scripting, and prioritization skills.
  • Demonstrated ability to explain complex technical concepts in simple terms.
  • Demonstrated ability to work both independently and within a team environment.
  • Demonstrated ability to find root causes of problems and quickly determine efficient solutions.
  • Demonstrated ability to anticipate risks and mitigate in the moment.
  • Demonstrated ability to multitask, be comfortable under high-stress, and exhibit poise and focus.
  • Demonstrated ability to work with minimal supervision and balance competing priorities like requests, production support incidents, change requests, scheduled maintenance, and project work.

Qué Ofrecemos

Competitive Salary and benedifts above the law.

Contacto
Andres Quintero
Ingresar referencia para vacante
JN-072022-5670831

Descripción de la vacante

Sector
Tecnologías de la información
Sub Sector
Infraestructura
Industria
Technology & Telecoms
Localización
Distrito Federal
Tipo de contrato
Permanente
Nombre del consultor
Andres Quintero
Referencia de la vacante
JN-072022-5670831
 

En Michael Page creemos en la diversidad e inclusión. Defendemos la igualdad de oportunidades sin discriminar por género, raza, edad, religión ni orientación sexual o por cualquier otro aspecto que pudiera ser considerado excluyente.