- Top experiencie in CPG.
- Advanced English.
Sobre nuestro cliente
Leading provider of cloud-based Software as a Service (SaaS) for the consumer goods industries.
Main responsibilities :
- Provide consulting to clients on the best possible solutions to cover their business processes through the company's solutions, thus helping them achieve greater level of operational / commercial efficiency.
- Promote the adoption of all the company's products to provide a complete Commercial Platform to our clients, thus promoting growing value due to the synergy.
- Contribute to the product road map by studying the market and suggesting solutions to specific industry or customer problems.
- Protect the integrity of the product to ensure that it meets customer needs while maintain consistency within the road map and product vision.
- Design solutions that are tailored to customer requirements while making recommendations on how to add the same to the product, where applicable.
- Study the needs of clients in multiple markets and work with the product team to build the necessary solutions that allow the company to implement in those Markets.
- Be a partner and customer advocate who contributes to the success of the company within the customer's organization.
- Be aware of the best practices in the industry.
- Identify the gap between the market and the product and recommend it for product development.
- Propose best practices to clients and position the solutions of the company that help them do the same.
- Help the Sales team close new opportunities.
Perfil buscado (Hombre / Mujer)
12+ years of experience in the Information Technology industry, with minimum. 7 years solutions consulting experience.
Excellent business process and best practices experience. Ability to lead and mentor Business Analyst(s) working across multiple accounts. Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning. Strong interpersonal and communication skills: writing, editing and presenting with high proficiency on English and Spanish languages. Global experience, proven ability to operate via multicultural organizations. Good analytic skills to understand customer's problem and convert it into user stories.