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Support Analyst Boomi Platform

Monterrey Permanente Trabajo Remoto Descripción de Vacante
As a Support Analyst - Boomi Platform, you will be a key contributor to the integration ecosystem, supporting and sustaining enterprise integrations that enable critical business operations across Commercial Excellence, Commercial Operations, and Digital Commerce. This role focuses on ensuring stable, secure, and scalable integrations that directly impact customer experience, system reliability, and digital transformation across all entities.
  • Support and maintain Boomi integrations for critical business operations.
  • Ensure stable, secure, and scalable enterprise integrations.

Sobre nuestro cliente

The company is a mid-sized enterprise within the business services industry, recognized for leveraging advanced technologies to support its operations. It operates in Santa Catarina and values innovation and efficiency in delivering solutions to its clients.

Descripción

As a Support Analyst - Boomi Platform, you'll be responsible for:

  • Collaborating with cross-functional teams to define and support integration requirements across Customer Support, Logistics, Digital Commerce, and Marketing
  • Working closely with Applications Development teams, DBAs, Automation Engineers, Analytics teams, and upstream/downstream solution delivery teams to provide technical assistance and resolve integration and business issues
  • Managing, monitoring, sustaining, troubleshooting, and supporting existing integrations using the Boomi AtomSphere platform and related peripheral systems
  • Supporting the design and maintenance of service-oriented, discoverable web services and APIs
  • Assisting in the operation and support of enterprise integrations related to customer service, sales, marketing, B2B commerce, EDI, logistics, and distribution.

Perfil buscado

A successful Support Analyst Boomi Platform should have:

  • 3+ years of experience supporting or delivering end-to-end integration solutions for enterprise software or hosted high-tech services
  • 3+ years of hands-on experience with the Boomi integration platform (experience with MuleSoft, TIBCO, or similar platforms is a plus)
  • Understanding of EDI documents and X12 EDI standards
  • Knowledge of common integration patterns and architectures
  • Experience working with AWS, APIs, and cloud-based integration environments
  • Strong relational database knowledge with solid SQL skills
  • Experience working with XML, JSON, and flat file formats using JavaScript and/or Java
  • Working knowledge of API design and support in both cloud and on-premise environments
  • Knowledge of API security concepts including authentication, authorization, certificates, IP security, and endpoint configuration
  • Bachelor's degree in Computer Science or a related technical field
  • Experience working in Agile, Scrum, and Waterfall methodologies
  • Strong organizational and interpersonal skills in large-scale, matrix enterprise environments
  • Excellent written and verbal communication skills

Qué Ofrecemos

  • Opportunity to work in Santa Catarina within a mid-sized organization.
  • Exposure to cutting-edge technologies in the business services industry.
  • A permanent role with room for professional development.
Contacto
Ana Paula Ortiz
Ingresar referencia para vacante
JN-042026-6998273

Descripción de la vacante

Sector
Tecnologías de la información
Sub Sector
ERP
Industria
Industrial / Manufacturing
Localización
Monterrey
Tipo de contrato
Permanente
Nombre del consultor
Ana Paula Ortiz
Referencia de la vacante
JN-042026-6998273
Modalidad de empleo
Trabajo Remoto
 

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