About us

McDonald's is the world's leading global foodservice retailer, serving over 69 million customers daily across more than 100 countries. Founded in 1955, McDonald's is committed to providing quality food, exceptional service, and value to its customers. With a focus on innovation, sustainability, and convenience, McDonald's offers a diverse menu, including iconic items like the Big Mac, McNuggets, and French fries, alongside healthier options and regional specialties.

The company strives to create a positive impact by supporting communities, empowering employees, and continuously improving its environmental footprint through responsible sourcing and eco-friendly practices.

Our key areas of work:

1. Quality Food: Delivering high-quality, great-tasting food that is carefully sourced and prepared.

2. Customer Experience: Enhancing the customer experience through innovation, technology, and exceptional service across our restaurants worldwide.

3. Sustainability: Committed to reducing our environmental impact through responsible sourcing, waste reduction, and energy-efficient practices.

4. Community Engagement: Supporting the communities where we operate by providing jobs, partnering with local organizations, and giving back through charitable initiatives like the Ronald McDonald House Charities.

5. Employee Development: Offering training and career growth opportunities for our employees to help them succeed, both personally and professionally.

6. Digital Transformation: Embracing digital innovations to make the customer journey easier and more enjoyable, from mobile ordering to delivery services.

7. Global Leadership: Upholding our role as a global leader in the foodservice industry by setting standards in food safety, ethical practices, and customer satisfaction.

Learning and development

The MCA is committed to equality of opportunity in employment and to support work practices that support employee development. We aspire to be both a learning organisation where development is actively encouraged and to make sure we meet our responsibilities to all employees to comply with legal and regulatory requirements.

Our values

In 2023 we refreshed our organisational values. This was a key priority in our HR Strategy for 2023-2026 and aligns with our commitment to ensuring we have the right culture to enable successful delivery, as well as having values that reflect the growth and future direction of our organisation.

Our new values:

Benefits

26 days’ annual leave
Rising to 31 days after five years, with option to buy extra days

A generous pension
Access to the local government pension (LGPS) scheme

Location
Flexible and Hybrid working

Travel benefits
Cycle to work scheme and discounted bus tickets

Cultural benefits
Diversity, Equity, and Inclusion Working Group; Women’s Health Network; LGBTQ+ Network

Meet the Commercial team